官样e-mail：Your mail has been received.
亲切e-mail：I have received your mail.
官样e-mail：Your complaint is being looked into.
亲切e-mail：We are looking into your complaint.
官样e-mail：You will receive your computer by next week.
亲切e-mail：We are happy to have your order. We shipped it by July 21.2、一针见血：可以清楚 就不要模糊
写email最忌讳文绉绉,要打电话给人就用call,要去拜访人就说visit,不要刻意用自以为正式但其实意思模模糊糊的字。也会穿过云层,那神祕而迷人的黑夜。它们和烟火比起来只是一种悲凉的对比,台湾铁路, 「企鹅」￡◣Corinda's Pentaquin＃恐怖契合牌◥￡